Delivery and Returns

Delivery of Goods

The delivery of goods to you is deemed to be a separate contract for services, distinct from your contract to purchase the goods.

Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Without prejudice to the statutory rights afforded to consumers under English law, Bellman & Flint accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, drought, fire, legislation or other factors outside it’s control,or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered.

Checking Goods For Damage and Notifying Bellman & Flint

You agree to open all boxes and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier. You agree to indemnify us in full for any losses we suffer as a result of your failure to notify us within 24 hours.

Returns Policy – Changed Your Mind

If you change your mind about the product when you receive it you can return it unopened in its original packaging and condition at any time within 7 days for a refund less our original delivery costs.

Returns Policy – Faulty Goods

We will replace any damaged items or offer a full refund. Your Statutory Rights are not Affected.

Returns Policy – Taylor made Goods

Goods made by us to your specification using measurements given by you which are not of a standard size are non-returnable for the reason of being the wrong size, unless we have manufactured the product differently to your instructions.